Shipping policy
Shipping policy
This policy is applicable to (New Zealand) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
A. SHIPPING COSTS
Shipping Policy
We ship to eligible addresses throughout New Zealand. Shipping costs are based on your delivery address and total order value.
Standard Delivery
- Orders up to $250: $6
- Orders from $251 to $1,000: $12
- Orders over $1,000: $24
Rural Delivery
- Orders up to $250: $8
- Orders from $251 to $1,000: $14
- Orders over $1,000: $28
Shipping options and final costs will be confirmed at checkout.
Free Pickup
Free pickup is available from our Adelaide Street location. We’ll let you know when your order is ready to collect.
B. TRANSIT, HANDLING & ORDER CUT OFF TIME
Generally, order delivery time is 1 – 3 days (Monday to Friday).
Order cut off time will be 2:00 PM New Zealand Standard Time (Auckland).
Order handling time is 0 - 1 business days (Monday to Friday).
C. DELIVERY TERMS
We use the NZ Post to deliver the product.
D. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at admin@blanksportswear.co.nz or call us at +64 276877672.
E. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
F. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
G. CONTACT
Email: admin@blanksportswear.co.nz
Phone: +64 276877672
Address: 1 Adelaide Street, Auckland, Auckland City 1010, New Zealand.